Return Policy

We’re sorry to hear that it’s not working out. If you are not satisfied with your purchase made through the website or one of our authorised retail stores, we are happy to let you know that you can return any unwanted products that are sealed within three (3) business days either to be refunded or exchanged. Please note, if the seal of the product has been tampered or broken, we will not initiate a refund or an exchange
Exchanged products will be shipped back to you upon being processed at our facilities at the same delivery address. We cannot ship exchanged products to a different address.
Items purchased as a bundle or set must be returned in full in order to be eligible for a refund.
Partial refunds will not be offered. Gift cards cannot be refunded or redeemed for cash except where required by applicable law.
Shipping fees and product(s) listed as Final Sale are non-refundable.

We do not provide refunds or exchanges for products purchased outside of our website. You must abide by the return and exchange policies set in place by the authorized retailer you have made your purchase with. Please contact the retailer in question for more details.

Returned products are your responsibility until they arrive at our locations.
Though it’s not required, we do recommend purchasing tracking services for your protection and to also hold on to the proof of postage in case you need to contact us about your return. Only refunds for products received by us can be credited.
If we cannot locate your order number, we are unable to process the refund. We encourage you to be mindful of what is being sent to us as any products incorrectly sent back cannot be credited and will not be sent back to you.
We do not incur the cost of return tracking or postage.

We aim to refund you within 10 business days of the product being returned to Beguile Traders Private Limited, however, these times may be impacted during high volume periods.
All refunds will be credited to store credit of equivalent value. We cannot process your refund to an alternative card. The refund will be issued upon processing of the returned product(s). You will receive an email notification upon completion of return processing

If we notice an abnormal pattern of return activity or behaviour then we may connect with you about your returns.
Any abuse of the return policy can result in the suspension of the account and any associated accounts. If this has happened to you, and you think we’ve made a mistake, contact our team and we’ll be happy to review it with you. If your account has been suspended and you need to make a return, contact our team before sending any products back.
Beguile Traders Private Limited maintains the right to determine, in its sole and absolute discretion, whether you are entitled to a refund and, if so, the amount of the refund you are eligible to receive. Beguile Traders Private Limited reserves the right, in its sole and absolute discretion, to refuse to provide a refund or accept your Order for any reason – including, but not limited to, if we deem your Order to be suspicious or fraudulent in any way.